By accessing and using the Connectraix platform (connectraix.com), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
Connectraix provides online professional IT education courses, learning resources, mentoring, and career development services. Our platform allows users to enroll in courses, access learning materials, track progress, and earn certificates of completion.
To access certain features, you must create an account with accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your login credentials.
You are solely responsible for all activities conducted under your account. Notify us immediately of any unauthorized access or use of your account. We are not liable for unauthorized access resulting from your failure to safeguard credentials.
We reserve the right to suspend or terminate accounts that violate these terms or engage in harmful behavior.
Enrollment in courses is voluntary and subject to these terms. Once enrolled, you have access to course materials for the duration of your subscription or purchase.
You may access courses solely for your personal, non-commercial learning. You may not:
Paid courses provide lifetime access to materials unless otherwise stated. Access remains subject to these terms and may be restricted if you violate our policies.
All course materials, videos, texts, graphics, logos, and content are the intellectual property of Connectraix or our content providers. You acquire a limited license to access and view materials for personal learning purposes only. You may not:
Prices are stated in Vietnamese Dong (VND) or USD as displayed. Prices are subject to change at our discretion. You will be notified of material price changes before purchase.
We accept credit cards, bank transfers, and other payment methods as displayed. All payments are processed securely through trusted payment gateways.
We offer a 7-day money-back guarantee from the date of enrollment if you are unsatisfied with a course. Refund requests must be submitted via email. Refunds are processed within 14 business days.
If you post comments, feedback, or content on our platform, you grant Connectraix a non-exclusive, royalty-free license to use, reproduce, and display such content. You are solely responsible for content you post and warrant that it does not infringe on any intellectual property rights.
You agree not to:
The platform and courses are provided "as is" without warranties of any kind. We do not guarantee:
Course content is for educational purposes only and does not constitute professional advice. Always consult qualified professionals for decisions affecting your career or finances.
To the maximum extent permitted by law, Connectraix is not liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data, arising from your use of our platform or courses.
You agree to indemnify, defend, and hold harmless Connectraix, its officers, and employees from any claims, damages, or expenses arising from your violation of these terms or misuse of the platform.
These terms are governed by the laws of Vietnam, without regard to conflict of law principles.
For disputes, you must first attempt resolution through our support team at support@connectraix.com. If unresolved after 30 days, disputes may be submitted to arbitration or courts in Vietnam.
We may modify these terms at any time. Material changes will be announced via email or prominent platform notice. Your continued use after changes constitutes acceptance of the revised terms.
Certificates are issued for courses completed according to our standards. Certificates represent completion of the course and do not guarantee employment, salary increases, or professional credentials. We reserve the right to revoke certificates for violations of these terms or academic dishonesty.
Our platform may integrate third-party services, payments, or content. We are not responsible for third-party services, their quality, or compliance with your expectations. Use of third-party services is subject to their terms and conditions.
For questions about these Terms of Service: